Returns & Exchanges
At Glitch Productions Store, we want you to love your gear, but if you are not satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery. Please ensure all items remain in their original condition, unwashed and unworn, to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and including a copy of your packing slip inside.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our warehouse inspects your returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing