Frequently Asked Questions
Everything you need to know about your Glitch Productions gear.
How long will it take for my order to ship?
Standard processing typically takes 3-5 business days. Once shipped, domestic orders usually arrive within 5-7 days, while international shipping can take 2-4 weeks depending on your location.
Do you offer international shipping?
Yes, we ship our merchandise worldwide! Please note that international customers are responsible for any customs fees, duties, or taxes imposed by their local government.
What is your return policy?
We accept returns on unworn and unwashed items within 30 days of delivery. Please contact our support team with your order number to initiate a return or exchange process.
Can I change or cancel my order after it's been placed?
Orders are processed quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of purchase, but we cannot guarantee modifications once the order has entered the fulfillment stage.
How should I care for my Glitch apparel?
To preserve the quality of the prints and fabric, we recommend machine washing cold with like colors and tumbling dry on low heat. Avoid ironing directly on the printed graphics.
What should I do if my item arrives damaged?
We take great care in packaging, but if your item arrives damaged, please email us a photo of the defect along with your order number within 48 hours so we can send a replacement.